Combined AI + Human Agent Service
Get the best of both worlds: Affordable AI agents handle 80-90% of routine calls, while human agents handle complex sales, negotiations, and high-value customers. All in one affordable package. Starting at $399/month.
NEW: Mega Plan available - AI + Human + WhatsApp all in one! Starting at $1,500/month.
Try Our AI Agent
Experience how our AI agent handles customer calls. Select an industry to test.
Combined Service Pricing
Affordable packages that include both AI and human agents. No add-ons needed. Everything you need in one simple plan. Scroll down for Mega Plan (AI + Human + WhatsApp).
Starter
$399/mo
Perfect for small businesses
Includes: 400 AI Calls + 53 Human Minutes/month (≈18 calls)
- ✅ 400 AI Agent Calls/month (included)
- ✅ 53 Human Agent Minutes/month (≈18 calls included)
- 24/7 AI agent availability
- Business hours human agent coverage (8 AM - 8 PM EST)
- Smart call routing (AI → Human when needed)
- Unlimited lead capture
- Basic analytics dashboard
- Lead management system
- 1 phone number
- Email support
- Mobile app access
- Call recording & transcripts
Overage: $0.06/call (AI) | $1.00/minute (Human) after included minutes
Get StartedProfessional
$699/mo
For growing businesses
Includes: 1,200 AI Calls + 158 Human Minutes/month (≈53 calls)
- ✅ 1,200 AI Agent Calls/month (included)
- ✅ 158 Human Agent Minutes/month (≈53 calls included)
- Everything in Starter
- 24/7 coverage (AI + extended human hours)
- Advanced analytics & reporting
- Priority support (24/7)
- 2 phone numbers
- Custom AI agent training
- CRM integration (basic)
- SMS notifications
- Call recording (100 hours/month)
- Advanced lead scoring
- Dedicated primary human agent
Overage: $0.05/call (AI) | $0.83/minute (Human) after included minutes
Get StartedBusiness
$1,099/mo
For established businesses
Includes: 4,000 AI Calls + 420 Human Minutes/month (≈140 calls)
- ✅ 4,000 AI Agent Calls/month (included)
- ✅ 420 Human Agent Minutes/month (≈140 calls included)
- Everything in Professional
- Unlimited phone numbers
- Dedicated account manager
- White-label options
- Advanced CRM integration
- API access
- Custom integrations
- Unlimited call recording
- Multi-user access (up to 10 users)
- Custom reporting
- A/B testing for AI agents
- Fully dedicated human agent team
- Extended human agent hours (7 AM - 9 PM EST)
Overage: $0.04/call (AI) | $0.67/minute (Human) after included minutes
Get StartedMega Plan - All-in-One Service
The ultimate solution: AI Voice Calls + Human Agents + WhatsApp Ordering. Everything you need in one comprehensive package. Perfect for restaurants and multi-channel businesses.
Mega Starter
$1,500/mo
Perfect for small businesses
Includes: 500 AI Calls + 600 Human Minutes/month (≈200 calls) + 1,000 WhatsApp Orders
- ✅ 500 AI Agent Voice Calls/month (included)
- ✅ 600 Human Agent Minutes/month (≈200 calls included)
- ✅ 1,000 WhatsApp Orders/month (included)
- ✅ 15,000 WhatsApp Messages/month (included)
- ✅ 1 Phone Number (voice)
- ✅ 1 WhatsApp Business Number
- ✅ 24/7 AI Agent Service (WhatsApp - Voice + Chat)
- ✅ Menu Management (WhatsApp)
- ✅ Order Management (WhatsApp)
- ✅ 24/7 AI agent availability
- ✅ Business hours human agent coverage (8 AM - 8 PM EST, Mon-Fri)
- ✅ Basic Analytics (unified dashboard)
- ✅ Lead Management System
- ✅ Email Support
Overage: $0.06/call (AI) | $1.00/minute (Human) | $0.15/order (WhatsApp) | $0.005/message
Get StartedMega Professional
$3,000/mo
For growing businesses
Includes: 2,000 AI Calls + 1,500 Human Minutes/month (≈500 calls) + 2,500 WhatsApp Orders
- ✅ 2,000 AI Agent Voice Calls/month (included)
- ✅ 1,500 Human Agent Minutes/month (≈500 calls included)
- ✅ 2,500 WhatsApp Orders/month (included)
- ✅ 37,500 WhatsApp Messages/month (included)
- ✅ Everything in Mega Starter
- ✅ 2 Phone Numbers (voice)
- ✅ 2 WhatsApp Business Numbers
- ✅ Extended Human Hours (7 AM - 11 PM, Mon-Fri)
- ✅ Advanced Analytics (unified dashboard)
- ✅ Priority Support (24/7)
- ✅ Custom AI Agent Training
- ✅ CRM Integration (basic)
- ✅ SMS Notifications
- ✅ Call Recording (100 hours/month)
- ✅ Order Scheduling (WhatsApp)
- ✅ Customer Database (WhatsApp)
- ✅ Multi-Language 24/7 AI Agent
Overage: $0.05/call (AI) | $0.83/minute (Human) | $0.12/order (WhatsApp) | $0.005/message
Get StartedMega Business
$4,500/mo
For established businesses
Includes: 5,000 AI Calls + 3,000 Human Minutes/month (≈1,000 calls) + 5,000 WhatsApp Orders
- ✅ 5,000 AI Agent Voice Calls/month (included)
- ✅ 3,000 Human Agent Minutes/month (≈1,000 calls included)
- ✅ 5,000 WhatsApp Orders/month (included)
- ✅ 75,000 WhatsApp Messages/month (included)
- ✅ Everything in Mega Professional
- ✅ Unlimited Phone Numbers (voice)
- ✅ Unlimited WhatsApp Business Numbers
- ✅ 24/7 Human Availability
- ✅ Dedicated Account Manager
- ✅ White-Label Options
- ✅ Advanced CRM Integration
- ✅ API Access
- ✅ Custom Integrations (POS, delivery apps)
- ✅ Unlimited Call Recording
- ✅ Multi-User Access (up to 15 users)
- ✅ Custom Reporting
- ✅ A/B Testing (AI agents)
- ✅ Custom AI Agent Personality
- ✅ Marketing Features (WhatsApp campaigns)
Overage: $0.04/call (AI) | $0.67/minute (Human) | $0.10/order (WhatsApp) | $0.005/message
Get StartedWhy Choose Mega Plan?
Voice calls (AI + Human)
+ WhatsApp ordering
= Complete solution
See all interactions
(voice + WhatsApp)
in one place
Perfect for restaurants and multi-channel businesses that need voice calls for reservations and inquiries, plus WhatsApp for ordering. One platform, one dashboard, one subscription.
Value Comparison
AI Essential: $199/mo
+ Human Calls (25): $75/mo
Total: $274/mo
400 AI + 25 Human
$399/mo
More AI calls (400 vs 500)
Same human calls
Better value!
Save time and money with our combined packages. Everything you need in one plan, no need to manage separate services or purchase add-ons.
Cost Comparison: Combined vs Separate Services
| Service Type | Monthly Cost | AI Calls | Human Calls | Best For |
|---|---|---|---|---|
| Combined Starter | $399/mo | 400 calls | 25 calls | Small businesses |
| AI Essential + Human Add-on | $274/mo | 500 calls | 25 calls | If you need more AI calls |
| Combined Professional | $699/mo | 1,200 calls | 75 calls | Growing businesses |
| AI Professional + Human Add-on | $574/mo | 1,500 calls | 75 calls | If you need more AI calls |
| Combined Business | $1,099/mo | 4,000 calls | 200 calls | Established businesses |
| AI Business + Human Add-on | $1,299/mo | 5,000 calls | 200 calls | If you need more AI calls |
Note: Combined plans offer the convenience of having both services in one package. If you need more AI calls, purchasing separately might be better. If you need both services, combined plans offer simplicity and value.
Example: 1,000 Calls/Month
Combined Professional Plan
1,200 AI calls included
Use 900 calls (300 unused)
AI Cost: $0 (included)
75 calls included
+ 25 overage calls × $2.50 = $62.50
Human Cost: $62.50/month
vs $2,200/month (Human Core Coverage) = 70% savings
vs $1,299/month (AI Business + Human Add-on) = 49% savings
Frequently Asked Questions
How does call routing work?
Our intelligent system automatically routes calls based on complexity, customer request, and your business rules. Routine inquiries (80-90%) go to AI agents, while complex situations (10-20%) are routed to human agents. AI can also detect when a call needs human assistance and seamlessly transfer with full context.
Can I customize the routing rules?
Yes! We work with you to set up custom routing rules based on call type, customer value, time of day, or specific keywords. You can also allow customers to request a human agent at any time.
What happens if I exceed my included calls?
Overage pricing applies: $0.04-$0.06 per additional AI call and $2.00-$3.00 per additional human call, depending on your plan. You can also upgrade to a higher plan if you consistently exceed your limits.
Is this cheaper than buying AI and human separately?
Combined plans offer convenience and simplicity. If you need both services, combined plans provide good value. If you primarily need one service, purchasing separately might be more cost-effective. See our comparison table above for details.
Can I upgrade or downgrade my plan?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. Unused calls don't roll over, so plan accordingly.
Do I need to configure anything?
We handle the setup for you! During onboarding, we'll configure call routing rules, train AI agents for your industry, and set up integrations. You just need to provide your business information and preferences.
Ready for Combined AI + Human Service?
Get the best of both worlds in one affordable package. AI handles routine calls, humans handle complex situations. Starting at $399/month.
Need WhatsApp too? Check out our Mega Plan (AI + Human + WhatsApp) starting at $1,500/month.
Why Choose Combined Service?
Best Value
Get both AI and human agents in one affordable package. No need to purchase separate plans or add-ons.
Complete Coverage
AI handles routine calls 24/7, while human agents handle complex situations during business hours. Nothing falls through the cracks.
Smart Routing
AI automatically routes routine calls to AI agents and complex calls to human agents. Seamless experience for your customers.
Cost Efficient
Save 70-90% compared to all-human solutions. Get professional coverage at a fraction of the cost.
Scalable
AI handles unlimited concurrent calls during peak times. Human agents handle the complex cases that need attention.
No Setup Hassle
Everything included in one package. No need to configure separate services or manage multiple accounts.
How Combined Service Works
1. Call Comes In
Customer calls your number. Our intelligent system determines if it's a routine inquiry or complex situation.
2. Smart Routing
Routine calls (80-90%) go to AI agents for instant handling. Complex calls (10-20%) are routed to human agents.
3. AI Handles Routine
AI agents answer instantly, qualify leads, book appointments, and capture information 24/7 at $0.04-$0.08 per call.
4. Human Handles Complex
Human agents handle sales, negotiations, complaints, and high-value customers with empathy and expertise.
5. Seamless Transfer
If AI detects a complex situation, it seamlessly transfers to a human agent with full context and conversation history.
6. Unified Dashboard
Track all calls (AI and human) in one dashboard. See analytics, leads, and performance metrics in one place.